Help
Frequently asked questions
How do I book an appointment?
Choose your service on the booking page, pick a date, and the system shows only the times we are free. Fill in your details and submit — you get a reference number straight away and the booking starts as Pending until the owner confirms it.
How soon can I book?
Appointments need at least two hours' notice, so the very next slots you see are always at least two hours away. You cannot book a date or time that has already passed.
Do you come to my home, hotel or event?
Yes. Choose home, hotel, office, Airbnb or event location when booking. A travel charge of GH₵ 100 is added and shown in your total before you submit. We ask for the area, full address and a nearby landmark so the team can find you.
Why do some prices say 'from'?
Braids, weaves, wigs and event or bridal packages depend on hair length, the amount of hair used and the style chosen. The published price is the starting point and the final amount is agreed before work begins.
Can I change or cancel my appointment?
Yes. Use Find My Booking with your reference number and telephone number. You will be asked for a cancellation reason. Please give as much notice as you can so the slot can be offered to someone else.
How will I be contacted?
By your chosen contact method — WhatsApp, phone call or email. If you choose email, an email address is required. If you choose WhatsApp, we need a number that has WhatsApp on it.
Do you travel outside Accra?
We serve Accra and the surrounding areas. Mobile appointments carry a travel charge, which is added to your total before you confirm the booking. For a location further out, send us a WhatsApp message first and we will tell you whether we can reach you.